Substitute Library Assistant

Town of Vernon
Department: Library

Job Title: Substitute Library Assistant

Hourly Wage: $16.94

A position performing customer service in all circulation related tasks, ranging from simple clerical tasks to providing assistance in the library search tools.

Received: Works under the general direction and supervision of the Head of Circulation & Technology.
Exercised: None.

• Checks library materials in and out; places requested items on reserve, processes interlibrary loans.
• Prepares and sends out overdue notices, collects fines for late and damaged library property; maintains customer and collection records.
• Issues library cards.
• Provides customer service in person or over the phone; provides instruction to patrons in library services, computer and catalog use, and activities.
• May assist with programs with established objectives and general procedures, such as story hours and films.
• Assists with displays, exhibits and program promotions.
• Responsible for shelving and shelf‑reading library materials.
• Records departmental statistics.
• Maintains regular and punctual attendance.

• Assists in training new Library Assistants.
• Assists in other Library departments, as needed.
• Must be able to work evenings and weekends.
• Other duties as required.
• Performs related work as required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Frequent requirements include sitting, talking, hearing, performing repetitive tasks with hands, wrists and arms, walking, kneeling, and handling objects or controls. May be required to climb, balance, stoop and crouch. May regularly be required to lift, push or pull up to 50 pounds. Hand‑eye coordination is necessary to operate computers and various pieces of office equipment.

Employee performs a variety of simple tasks following instructions provided. Some tasks require independent judgment and initiative. May be exposed to dust, book mold and mildew; fluctuations in inside temperature and electro‑magnetic radiation from a computer screen. The noise level in the work environment is generally quiet to moderately loud.

• Knowledge, Skills & Abilities: Working knowledge of library materials organization, circulation and other practices; excellent customer service skills; strong oral and written communication skills; excellent organizational skills; critical thinking skills; ability to foster relationships and deal effectively with employees and the general public; ability to work independently and in a team; computer proficiency; ability to use standard office equipment; willingness to work evenings and weekends;
  
  a Police background check required.
• Experience & Training: High school graduation or equivalent (GED); proficiency with office computers and library circulation applications;
  Library Technical Assistant certificate and some library experience preferred; any equivalent combination of education and experience which demonstrates the ability to perform the duties of this position.

EOE/AA/M/F;
Adopted: 9/18/2018