Patient Service Coordinator; Office, Admin - Primary Care

Position: Patient Service Coordinator (Office, Admin) - Primary Care
Hartford Healthcare -  -  - Responsibilities:
Performs front office desk duties including verify and update patient information, collect co-pays, obtain signatures.;
Maintains physician schedules to ensure proper scheduling and appointment confirmations.;
Answers phones, screens calls, provides information, and escalates urgent patient situations per office protocol.;
Checks patient insurance eligibility and coordinates precertifications, referrals, and outside testing as directed.;
Maintains confidentiality and HIPAA compliance; supports scanning, copying, faxing, and other administrative tasks.