Patient Access Associate; Emergency Department - RGC

Position: Patient Access Associate (Emergency Department) - RGC
Hartford Healthcare -  -  - Responsibilities:
Accurately establishes patient account in a timely fashion, eliminating duplication of medical record numbers by linking the correct patient and Unit number.;
Completes demographic and financial information accurately in conjunction with Patient Access Department expectations while accurately determining the appropriate flow type in the Admissions registration system.;
Obtains signature on authorization form for all types of registrations including Observations and Inpatients and explains all components of the form to the person signing.;
Directs patients and visitors to appropriate locations within the hospital.;
Pre-registers patients for scheduled appointments by responding to pre-registration phone promptly, returning messages in a timely fashion, printing scheduled lists and initiating phone calls as evidenced by weekly audits.