Patient Service Coord​/Rockville PC

Position: Patient Service Coord / Rockville PC
Hartford Healthcare -  - Responsibilities:
Performs front office desk duties to include verify and updates patient information in the computer, collects co pays, provides any necessary forms needing completion, obtains signatures as necessary.;
Maintain and updates current information on physicians schedules ensuring that patients are scheduled properly and appointments are confirmed.;
Oversees and maintains clean, orderly waiting area.;
Answers phone in a pleasant manner, screens calls and takes messages, provides information and handles patients needs expeditiously, escalates potentially urgent patient situations per office protocol.;
Maintain tracking logs as requested by management.