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Help Desk Technician: Path to Senior Engineer; MSP IT
Job in
Vernon, Tolland County, Connecticut, USA
Listed on 2026-09-04
Listing for:
BrightWorks IT
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Brightworks IT is seeking a Help Desk Technician to support a diverse client base with Windows, Microsoft 365, and network issues. You will handle Tier 1/2 tickets, perform on-site visits, and contribute to documentation while upholding security policies.
The role requires 1–3 years in IT support within an MSP or similar environment, with a focus on customer service and strong troubleshooting skills. On-site travel and CT-based work are expected.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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