Head of Automotive Sales Management

Head of Automotive Sales Management Scranton Motors | Vernon, Connecticut Lead. Inspire. Grow. Win.

Scranton Motors is seeking an experienced, driven, and results-oriented General Sales Manager (GSM) to lead our sales operations in Vernon, Connecticut.

As a proud 75-year family-owned and operated dealership
, we have built our reputation on exceptional customer service, employee development, and long-term success. We are looking for a proven automotive sales leader who thrives in a fast-paced environment, values accountability, and is passionate about building high-performing teams.

This is an exceptional opportunity for an accomplished General Sales Manager, Sales Director, Head of Sales, Cadillac Sales Leader, or Automotive Executive seeking a long-term leadership role with a respected dealership group that rewards performance and promotes a positive, team-oriented culture.

The ideal candidate will have a proven track record leading successful automotive sales teams, with General Motors dealership experience strongly preferred
.

The General Sales Manager will oversee all front-end dealership operations, including New Vehicle Sales, Used Vehicle Sales, and Finance & Insurance (F&I), while leading a team of approximately 8-10 Sales Consultants and 1 Finance Manager
.

This leader will be responsible for driving sales performance, profitability, customer satisfaction, team development, inventory management, and overall dealership growth.

We are seeking a hands-on leader who is process-driven, highly accountable, and committed to developing people while delivering exceptional results.

• Lead all front-end dealership operations including New, Used, and F&I

• Recruit, hire, train, coach, and retain top-performing sales professionals

• Develop and execute strategies to increase sales volume, gross profit, and market share

• Drive dealership performance through daily accountability and KPI management

• Lead, mentor, and develop a team of 8-10 Sales Consultants and 1 Finance Manager

• Conduct sales meetings, performance reviews, and ongoing training initiatives

• Review and approve all deals, trade appraisals, and sales incentives

• Manage inventory acquisition, pricing strategy, aging inventory, and merchandising standards

• Monitor CRM activity and ensure proper customer follow-up processes are executed consistently

• Partner with executive leadership to forecast sales performance and develop growth strategies

• Ensure high CSI scores and exceptional customer experiences

• Address and resolve customer concerns professionally and efficiently

• Analyze local market trends, inventory needs, and sales opportunities

• Maintain compliance with all dealership, manufacturer, and regulatory requirements

• Foster a positive, high-performance culture built on teamwork, integrity, and accountability

• Minimum 5 years of Automotive Sales Management experience

• Proven success leading high-performing automotive sales teams

• Experience hiring, training, coaching, and developing sales personnel

• Strong understanding of dealership operations, forecasting, reporting, and profitability management

• Excellent leadership, communication, and interpersonal skills

• Strong organizational, analytical, and problem-solving abilities

• Professional appearance and leadership presence

• Valid driver's license and clean driving record

• General Motors dealership experience strongly preferred

• Experience with Chevrolet, Cadillac, GMC, Buick, or other GM franchise operations

• Experience utilizing GM Global Connect

• Strong understanding of GM sales processes, incentive programs, inventory management, and CSI expectations

• Experience with:

  • Reynolds & Reynolds DMS

  • Vin Solutions CRM

  • vAuto Inventory Management

• Cadillac or luxury franchise leadership experience highly desirable

• Candidates from other successful franchise dealerships with exceptional performance records will also be considered

We believe exceptional leaders deserve exceptional rewards.

• Realistic earning potential of $250,000 - $300,000+ annually

• Performance-based bonus opportunities

• Profit-sharing opportunities

• Company vehicle provided

• Gas card

• 401(k) retirement plan

• Medical, Dental, and Vision Insurance

• 50% Company-Paid Medical Benefits

• Company-Paid Life Insurance

• Company-Paid Short-Term Disability Insurance

• Paid Time Off

• Employee discounts

• Full-Time

• Monday through Saturday

• One scheduled day off during the week

Final candidates will be subject to a background check. The interview process consists of one to two in-person interviews, with an anticipated hiring decision by the end of the month.