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Site Supervisor; Residential Program​/Group Home

Job in Vernon, Tolland County, Connecticut, USA
Listing for: Oak-Hill
Full Time position
Listed on 2026-09-20
Job specializations:
  • Management
    Healthcare Management, Operations Management
Salary/Wage Range or Industry Benchmark: 55250 - 74250 USD Yearly USD 55250.00 74250.00 YEAR
Job Description & How to Apply Below

Location:

To view our current Site Supervisor opportunities, please visit us /join-our-team

Weekly

Hours:

40 (On-Call Availability Required)

Weekly

Schedule:

Monday-Friday 8:00AM-4:00PM (Flexibility Required)

Compensation: $65,000/yr

Non-Union | Exempt | Salaried

What You’ll Do

As a Site Supervisor, you will oversee all aspects of residential program operations while ensuring high-quality, person-centered supports for participants and a positive workplace culture for staff.

Lead Residential Program Operations
  • Oversee daily operations of an assigned residential location.
  • Ensure services are delivered in accordance with individual support plans and treatment goals.
  • Maintain a safe, clean, and welcoming home environment.
  • Monitor program performance, quality indicators, and census goals.
  • Provide direct support as needed to meet participant and operational needs.
Support Individuals Served
  • Advocate for the needs, rights, and goals of participants.
  • Coordinate and participate in individual planning meetings, including IP, OPS, IDT, and IEP meetings.
  • Ensure treatment plans, progress reports, assessments, and required documentation are completed accurately and on time.
  • Collaborate with families, guardians, case managers, clinicians, and community partners to support positive outcomes.
Ensure Health, Safety, and Compliance
  • Monitor participant health needs in partnership with nursing staff.
  • Coordinate medical, dental, psychiatric, and specialty appointments.
  • Ensure adequate medication supplies and medication administration compliance.
  • Maintain preparedness for emergencies, including fire drills and evacuation procedures.
  • Ensure compliance with DDS, DCF, ICF, DPH, OSHA, and Oak Hill regulations and standards.
  • Prepare for licensing reviews, audits, inspections, and certification activities.
Lead and Develop Staff
  • Supervise, coach, mentor, and evaluate direct support professionals and other assigned staff.
  • Coordinate staffing schedules and maintain required staffing ratios.
  • Assist with recruitment, interviewing, onboarding, and employee development.
  • Conduct regular supervision meetings and annual performance evaluations.
  • Ensure staff training, certifications, and professional development requirements are maintained.
Manage Resources and Finances
  • Monitor program budgets and participant funds.
  • Ensure proper purchasing, inventory management, and financial recordkeeping.
  • Oversee household supplies, food inventories, and equipment needs.
  • Coordinate maintenance, repairs, and upkeep of the residence and agency vehicles.
Build Strong Relationships
  • Serve as the primary liaison between Oak Hill, families, guardians, regulatory agencies, and community partners.
  • Foster teamwork, employee engagement, and positive employee relations.
  • Represent Oak Hill professionally in the community and with external stakeholders.
What You’ll Bring

Required Qualifications
  • Bachelor's degree in Human Services, Social Work, Psychology, Special Education, Healthcare Administration, or a related field
  • Minimum of five (5) years of leadership experience supporting individuals with Intellectual and Developmental Disabilities (IDD) in lieu of a degree.
  • Minimum two (2) years of supervisory or management experience in residential services, human services, healthcare, or a related field.
  • Valid driver's license and ability to meet Oak Hill driving requirements.
  • Ability to successfully complete required background screenings and pre-employment requirements.
  • Ability to maintain required certifications and training.
Preferred Qualifications
  • Experience managing residential services for individuals with intellectual and developmental disabilities.
  • Knowledge of DDS, DCF, ICF, DPH, and related regulatory requirements.
  • Experience with person-centered planning and behavioral support programs.
  • Previo…
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