Ops Administrative Assistant

OPS ADMINISTRATIVE ASSISTANT I -

Date:
Jul 7, 2026

Agency:
Agriculture and Consumer Services

A high school diploma or its equivalent and five (5) years of administrative or clerical experience; or

An equivalent combination of education and experience which equals five (5) years can substitute for the above requirements; or

A bachelor's degree (4 years) from an accredited college or university and one (1) year of administrative experience; or

A master's degree (6 years) from an accredited college or university can substitute for the required experience.

EDUCATIONAL

NOTE:

Graduates utilizing education attained in the United States to meet the minimum requirements of a position will not be appointed until verification of the applicable degree has been obtained. Foreign trained graduates utilizing a degree attained outside of the United States to meet the minimum requirements of a position must be prepared to provide a copy of a credential evaluation conducted by an Approved Credential Evaluation Agency.

A list of approved agencies can be viewed at “Approved Credential Evaluation Agencies, Florida Department of Education.” Approved Credential Evaluation Agencies (fldoe.org)

Possession of a valid Driver License.

To be considered for a position with the Florida Department of Agriculture and Consumer Services:

• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, hours worked, and formal education fields must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be verifiable in the Candidate Profile.
• Resumes and other documentation can be attached to provide additional information.

The Florida Department of Agriculture and Consumer Services values and supports employment of individuals with disabilities. Qualified individuals with disabilities are encouraged to apply.

• Occasional overnight travel is required.

• To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate’s use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews will be taken into consideration when determining qualification for the position.
• Benefits include a Linked In Learning training account and optional insurance coverage.
• The work schedule for this position is Monday through Friday from 7:30am to 4:00pm.

• Responsible for preparing reports related to the Fruit Fly Detection Program activities.
• Communicates with field staff regarding accessing and entering data into the Electronic Trap Reporting and Accounting Program, (eTRAP), including onboarding new employees that require access to eTRAP.
• Responds to customer service inquiry tickets and/or forwards to local supervisors for follow up as needed. Tracks and closes tickets upon completion.
• Assists with disseminating the necessary FFD trapping supplies that are provided by the Fruit Fly Coordinator’s office.
• Records all Quality Assurance activities, maintains accurate records of fly recoveries and follows up with appropriate supervisor regarding fly status.
• Responsible for maintaining and ordering supplies, including office supplies, technical supplies, and other items as requested. Processes purchase orders and purchase transactions in a timely manner.
• Processes travel reservations and reimbursements through electronic travel system for Fruit Fly Coordinator and other personnel during emergency programs.
• Contacts employees as required to receive state vehicle logs and/or associated backup timely. Tracks routine vehicle maintenance needs and maintains list of up-to-date vendors where services can be rendered.
• Tracks Fruit Fly Identification Class participants and reserves meeting space.
• Assists Fruit Fly Supervisor with hiring activities.
• Performs other related duties as required by management.

• Knowledge of Bureau and Division activities.
• Knowledge of grammar, spelling, punctuation, and arithmetic.
• Knowledge of computer software and a basic working knowledge of computer data processing operations.
• Knowledge of database structures and fields.
• Skill in processing public inquiries and requests effectively and courteously.
• Ability to compile and summarize information to develop reports.
• Ability to operate general office equipment.
• Ability to plan, organize, and coordinate work assignments.
• Ability to communicate effectively, verbally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Ability to organize and accurately file.
• Ability to maintain records management systems.
• Ability to compile and analyze data for…