Part-Time Overnight Valet Attendant

The hourly pay rate for this role is $14.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

As the Valet Attendant, you'll be responsible for providing a memorable first and last impression to guests as they arrive and leave the hotel. When interacting with guests, you'll maintain a professional, friendly, and helpful attitude using the "Five Hospitality Standards" of eye contact, a smile, speak first, engage in polite conversation, and use the guest's surname. This position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary.

• Greet all guests upon arrival.
• Assist guests with luggage to their rooms promptly when checking in and upon checking out.
• Hail taxicabs and answer questions.
• Once in guest room, provide the guest with general hotel information.
• Assist guests by taking luggage to the curb to meet their transportation.
• Remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs. Provide guests with general questions and assistance when Concierge is not available.
• Be knowledgeable of the community and area in which the hotel is located to provide information on special events (sporting, theater, movies, entertainment, and restaurants) to guests.
• Submit all lost and found articles accompanied by a report.
• Function as a doorperson as needed.
• Deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms.
• Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.
• Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors.
• We all wear multiple hats here  may need to take on responsibilities that are outside of this job post at times, as we all do.

• High School Diploma is preferred.
• 1 year of experience in customer service or similar role.
• Basic writing skills, professional communication skills.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

* The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

* No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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