Human Services Program Coordinator

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Indian River County

This is an administrative, supervisory, and technical position responsible for coordinating the oversight and delivery of County-funded Children’s Services and Human Services programs. Working independently under the direction of the Human Services Managing Director, the position ensures effective service delivery, fiscal accountability, program coordination, and compliance with applicable laws, regulations, and County policies.

The Human Services Program Coordinator supports grant management, budget and reimbursement oversight, program monitoring, and data-informed decision-making across both service areas. The position strengthens internal processes, supports professional development and technical assistance, and assists with preparation of materials and presentations for advisory committees, the Board of County Commissioners, and community stakeholders. The role also supports strategic communication efforts, including the use of qualitative and quantitative data to demonstrate program impact and the development of targeted outreach and social media campaigns to increase awareness, transparency, and community engagement.

• Supervise caseworker staff responsible for administering and processing requests for financial assistance within the Human Services Division.
• Oversee daily Human Services operations to ensure services are delivered efficiently, consistently, and in accordance with County policies and procedures.
• Provide operational leadership and oversight in the absence of the Human Services Managing Director.

• Coordinate planning, funding, and grant management activities for County-funded Children’s Services programs.
• Monitor and evaluate program performance; analyze outcomes, operations, and results; and recommend improvements based on findings.
• Ensure compliance with all applicable federal, state, and local laws, regulations, and funding requirements across Children’s Services and Human Services programs.

• Manage invoicing, reimbursement, and payment processes for County-funded programs to ensure accuracy, accountability, and timeliness.
• Prepare, monitor, and track program budgets and financial reports for both Children’s Services and Human Services programs; analyze trends to anticipate financial risks and provide recommendations to support sound fiscal management.

• Implement monitoring, accountability, and performance standards for funded programs and contracted organizations.
• Use data, reporting, and site-visit findings to support continuous improvement, informed decision-making, and effective service delivery.
• Identify operational, process, or coordination gaps and recommend corrective actions to improve efficiency, accountability, and customer experience.

• Support planning and coordination of professional development, training, and technical assistance for funded agencies and internal staff.
• Assist in developing tools, guidance, and resources to strengthen program quality, compliance, and outcomes.

• Serve as staff liaison to the Children’s Services Advisory Committee, community partners, and special committees.
• Assist with preparation of materials, presentations, and summaries for advisory committees, the Board of County Commissioners, and community stakeholders.
• Represent the department and Indian River County at meetings, trainings, conferences, and public events.

• Perform short- and long-term planning, scheduling, and coordination for Children’s Services and Human Services initiatives.
• Organize and facilitate site visits, trainings, and events that support and promote County-funded programs.
• Perform related duties as assigned, including responsibilities during emergencies, in accordance with County policy.
• Coordinate events and programs

• Master’s degree…