Licensed Optician - Assistant Manager

Responsibilities

• Drive, monitor, and achieve profit, sales, and performance goals according to National Vision standards; monitor retail operating costs, budgets, and resources.
• Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines; identify areas of opportunity and create an action plan for improvement.
• Convey a commitment to providing outstanding customer service and ensure all associates do the same.
• Ensure quality standards are met.
• Ensure effective merchandising and execute marketing, pricing, promotions, and initiatives according to Brand and Company standards.
• Supervise and motivate opticians and CL sales associates (and receptionists in some stores) and ensure the timely completion of day‑to‑day functions.
• Assist the general manager with forecasting staffing needs, recruiting, selecting, and retaining a high‑caliber staff.
• Lead and coach associates toward the attainment of sales and customer‑service goals.
• Mentor potential apprentice opticians as permitted by law.

• Maintain an optical license as required by the state.
• Have optical sales experience; supervisory experience preferred.
• Prove ability to lead, coach, and build associate relationships.
• Understand store operations and standards for success.
• Possess strong oral and written communication skills for effective team management.
• Exhibit exceptional customer‑service skills.
• Have strong organizational skills for planning work and continuously monitoring progress toward goals.
• Analyze, create, and understand financial reports.
• Demonstrate ability to analyze and solve problems of varied scope.
• Awarded ABO and NCLE certification.

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable

• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.