Sales Lead, Part-Time - Vero

Sales Lead, Part-Time
- Vero Beach

Vero Beach, Florida, United States

Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you'll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance.

As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business:
People, Sales, Visual Merchandising, and Operations.

Sales

• Create a store environment embodying our core value of Spreading Good Vibes by welcoming every guest with genuine warmth.
• Process in-store sales, returns and exchanges.
• Elevated Styling & Wardrobing:
  Leverage deep product knowledge to share the story behind our sustainable fabrics, driving sales through authentic, personalized styling that builds guest confidence and lifts core KPI metrics).

Drive Guest Capture & Retention

• Dedicated Clienteling:
  Maximize lower-traffic periods by building lasting, community-driven relationships; proactively manage client outreach via personalized communication to capture local and seasonal guest data.
• Maintain up-to-date client information, requests and product feedback.
• Assist in the planning & execution of in-store events to deeply root Faherty within the Vero Beach community.

Action Oriented, Drive Results, Resourceful

• Analyze key business metrics to identify performance improvement opportunities.
• Utilize business tools as well as personal market-specific insight to drive results, seamlessly pivoting between high-touch guest service during peak seasons and productive task execution during slower traffic periods.

Operations

Manage Operational Excellence

• Cash Management
  - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc
• Utilize available resources consistently & effectively.
• Collaborate with Leadership Team for monthly supply orders.

Support in Monthly Store Assessment

• Prepare store & team to ensure the success within your four walls.
• Communicate successes and opportunities to Store Leader.

Visuals

Drive Visual Standards

• Maintain a neat, clean and organized salesfloor & register area.
• Represent and reinforce brand standards in a positive manner through strong visual presentation.
• Help support floor moves based on seasonal roll-outs.
• Partner with the team daily to ensure the floor is fully restocked based on sell-through.

People

Motivate & Inspire

• Uphold & drive goals, fostering a positive atmosphere for all.
• Champion high standards that empower others to excel within the store & company at large.
• Recognize and highlight individual & team performance.
• Communicate effectively.
• Collaborate & builds trust, keeping team energy and momentum high in a smaller shop environment.

Physical Requirements

• Available when we are open for business, including nights, weekends, and holidays.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

What You'll Have:

• Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred. Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months' time.
• Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
• Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
• Strong communication skills with the ability to effectively communicate across a multitude of channels.
• Demonstrated ability to assist a leadership team with coaching and development.
• Proven track record of personal success within a…