Vocational Rehabilitation Counselor

Overview

Make an impact by joining Service Source, a champion for people with disabilities. Service Source is an organization of talented people who drive innovation, embrace change, and strengthen communities.

• Rehabilitate eligible applicants who are severely and most severely disabled.
• Perform eligibility determinations for program applicants in compliance with State and Federal Guidelines.
• Write and initiate Individualized Plans for Employment in compliance with State and Federal Guidelines.
• Serve students ages 14‑21 under the regulations of the Workforce Innovation and Opportunity Act (WIOA).
• Maintain a caseload that follows VR Guidelines, Policies and Best Practices, ensuring compliance with alerts, things to do, days in status and all other case‑management aspects.
• Provide and coordinate professional vocational rehabilitation counseling to individuals with a diversity of disabilities to help them attain employment.
• Assess medical, psychological, and vocational information to determine eligibility; conduct in‑depth interviews; develop individual plans with full customer participation.
• Provide information, negotiate, and coordinate vocational plans; negotiate with individuals regarding plan development.
• Develop employer contacts and serve as liaison with local employers.
• Collaborate with Department of Education (DOE) and Department of Vocational Rehabilitation (DVR) team members in employment service activities.
• Utilize community rehabilitation resources to secure appropriate employment services for eligible individuals.
• Manage resources to ensure financial accountability according to state and federal regulations.
• Collaborate with community partners to assure appropriate use of available resources.
• Participate in training experiences designed to enhance professional competency in vocational rehabilitation.
• Document the rehabilitation process in the client’s case file in accordance with federal and state regulations and policies.
• Fiscally account for all client services expenditures.
• Perform WIOA deliverables: employment rate 2nd quarter after exit, employment rate 4th quarter after exit, median earnings in the second quarter after exit, credential attainment, measurable skill gains, effectiveness in serving employers.
• Complete travel requests, travel reimbursement, and timesheets in a timely and accurate manner.

• Bachelor’s Degree (BA/BS) in a social, behavioral, rehabilitative science, education, or related field, plus one year of professional counseling or public vocational rehabilitation experience.
• Master’s Degree (MA/MS) in a similar field may substitute for one year of required experience.
• Certified Rehabilitation Counselor (CRC) certification preferred.
• Valid driver’s license and/or reliable transportation; good motor vehicle record required.
• Background screening completion through the Clearinghouse required upon extension of a conditional offer of employment. See  for details.

• Knowledge of vocational counseling theories, case‑work principles, and professional ethics.
• Knowledge of effective verbal and written communication techniques.
• Knowledge of medical and psychological aspects of disability groups.
• Ability to interview clients, compile, organize, and analyze medical and psychological data, and develop individual vocational plans.
• Ability to plan, organize, and coordinate work assignments; communicate effectively; establish and maintain relationships; use problem‑solving techniques.

• Regular standing, reaching with hands and arms, speaking or hearing; occasional walking or sitting.
• Occasional lifting or moving supplies up to 50 pounds.
• Vision requirements include close vision, distance vision, depth perception, and focus adjustment.

The noise level in the work environment is usually quiet.

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• 100% company‑paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)‑Retirement plan with dollar‑for‑dollar company match up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings Accounts.
• Employee Assistance Program, Wellness Program, and Tuition Assistance.
• Generous paid time‑off program with benefits increasing based on tenure.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E‑Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all positions.