Case Manager-Samaritan Center, Vero Beach

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Obtains a comprehensive psycho-social history/family assessment as part of the admission process for new residents.
• Serves on admission's committee and assist in making a determination as to the eligibility of the client family.
• Identifies the specific and/or special needs of each member of the client family and works collaboratively with them to developing a family service plan.
• Develops a life skills program to assist clients in learning basic life skills.
• Facilitates quarterly parenting program.
• Makes available other community services for Samaritan Center clients by scheduling programs, trainings, presentation, etc. that would be beneficial to the client families.
• Becomes familiar with the social services agencies in Indian River and surrounding counties to ensure appropriate client referrals.
• Meets with each client weekly to provide case management services, service plan review, updates referrals for financial and medical programs, education or job training, permanent housing, transportation, etc.
• Implements the orderly transition of residents from the shelter setting to a supervised independent living arrangement at the time of discharge from Samaritan Center and provides the aftercare services.
• Oversees the "After Care" program including follow-up emails, telephone calls, home visits on-site and all recordkeeping.
• Shares the on-call visits responsibilities with the Assistant Program Administrator.
• Coordinates (personally and by phone) interventions with other community service providers.
• Attends case conferences, staff meeting and in-service educational presentations.
• Maintains Client Track records and statistical report necessary to achieve goals and accountability.
• Ensures that the closed records are in order and complete.
• Meets weekly with the therapist team and coordinates the case management efforts with the therapeutic process to develop a strong clinical approach in reaching and assisting clients as they progress through the Samaritan Center program.
• Participates and functions as a member of the treatment team; leads weekly meeting or therapist team.
• Leads weekly meetings with the resident group.
• Participates in regular staff meeting to evaluate the progress that is being made in accomplishing individual as well as programmatic goals.
• Assist Program Administrator with program evaluation studies regarding admissions, /referrals/discharge of residents; services rendered; policies and procedures; community needs and other aspects of the program and its services.
• Acts a s liaison with the public and community agencies requesting information or tour of the facility.
• Attends community meeting as requested by the Program Administrator.
• Performs administrative duties, according to existing policies and procedures a delegated.
• Attends training sessions as determined by needs outlined in annual evaluation.
• Participates on a Continous Quality Improvement (CQI) team.

• Bachelor's degree in Social Work or related field
• 1-3 years of experience preferred.
• Familiar with residential settings.
• Available for evening hours which is required to adequately provide needed services to client population.
• Ability to function as part of an interdisciplinary team.
• Knowledge of community social service resources.
• Ability to seek out and develop resources for the clients and coordinate an effective case management plan.
• An Understanding of psycho-social principles, theories and methodology regarding human behavior, motivation and techniques necessary to fulfill professional responsibilities.
• Ability to express ideas and recommendation clearly and concisely both orally and written.
• CPR certified.
• Knowledge and support of Catholic Social teaching.
• Florida driver's license and excellent driving record.
• Excellent and professional telephone manner, interpersonal skills, confidentiality.
• Ability to work effectively with employees, department heads, representatives of other agencies and the public.
• Ability to multi-task, work independently and make responsible judgment calls.
• Computer literate;
  Microsoft Word and Excel, email and internet usage.
• The ability to establish a respectful relationship with the persons served to help them gain skills and confidence.
• Ability to understand the needs of the client and respond accordingly.
• The ability to work as a team player and work collaboratively with other personnel and/or service provider or professionals.
• Possess a valid Florida driver license.
• Ability to work irregular hours.
• Excellent and professional telephone manner, interpersonal skills, confidentiality.
• Ability to work effectively with employees, departments heads, representatives of other agencies and the public.
• Ability to multi-task, work independently and make responsible judgment calls.
• Computer literate;
  Microsoft Work and Excel, email and internet usage.

• Occasional light lifting and carrying of under 15 pounds.
• Occasional moderate carrying and lifting of 15 - 44 pounds.
• Frequent use both…