Commercial Back Office Assistant

Commercial Back Office Assistant
We are a clothing manufacturer with a well‑established presence in Italy and abroad.

To strengthen our commercial team, we are looking for a candidate to join us as an internal CRM specialist, responsible for back‑office activities supporting both the Italian and international markets.

Responsibilities

Managing communications with Italian and international B2B clients

Entering and monitoring orders in the company management system

Coordinating shipments and providing logistical support

Updating and verifying customer records and commercial terms

Supporting the sales team in preparing offers, documentation, and follow‑ups

Handling post‑sales requests and customer assistance

Checking payment status and performing reminder and credit recovery activities

Collaborating with internal departments to ensure smooth and efficient service

Required Qualifications

Previous experience in commercial back office or customer service roles

Excellent knowledge of English (mandatory requirement)

Good knowledge of German (preferred)

Accuracy, organizational skills, and customer orientation

Familiarity with management systems and digital tools

Team‑oriented mindset and strong communication skills

What We Offer

Placement in a dynamic and international company environment

Initial training and operational support

Opportunities for professional growth and skill development

If you are precise, customer‑oriented, and have a strong team‑working attitude, we invite you to apply by sending your CV with photo.

Your personal data will be processed in accordance with current privacy regulations.

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