Executive Director

Executive Director – Senior Living Community Leader

Charter Senior Living of Verona – Verona, WI
Salary: $103,000–$105,000/year + Bonus Potential

Charter Senior Living of Verona is seeking an experienced, results-driven Executive Director to lead the overall operations, culture, and performance of our senior living community.

We are looking for a proven senior living leader who understands that exceptional community performance requires more than managing day-to-day operations. Our Executive Director will be responsible for developing strong teams, driving occupancy, maintaining regulatory excellence, managing financial performance, and creating an exceptional experience for residents and families.

At Charter Senior Living, our mission is To Enhance the Human Spirit
—and that commitment extends to our residents, families, associates, and the communities we serve.

If you are a senior living operator who leads with accountability, compassion, and a strong focus on results, we want to meet you.

As Executive Director, you will have overall responsibility for the performance and success of the community, including:

• Lead and oversee all day-to-day community operations

• Drive occupancy growth and actively support community sales and move-in efforts

• Manage revenue, expenses, labor, budgets, and overall financial performance

• Ensure high-quality resident care, service, and satisfaction

• Maintain regulatory compliance and operational readiness

• Lead, coach, develop, and hold department leaders accountable

• Recruit, retain, and develop high-performing teams

• Create a positive, engaging, and mission-driven community culture

• Build strong relationships with residents and families

• Partner with referral sources and local community organizations

• Oversee business office and administrative operations

• Monitor key community performance indicators and implement improvement plans when needed

• Partner with regional and corporate leadership to achieve operational and strategic goals

• Minimum of 2 years of Executive Director experience preferred

• Successful leadership experience within Assisted Living, Memory Care, or Senior Living

• Proven ability to drive occupancy and census growth

• Strong background in sales and relationship development

• Experience managing budgets, labor, revenue, expenses, and overall financial performance

• Demonstrated success leading and developing department leaders

• Strong knowledge of senior living operations and regulatory compliance

• Excellent communication, organization, and problem-solving skills

• Ability to lead with urgency and accountability while maintaining a resident-centered culture

• Experience with community openings, lease-up, stabilization, or turnaround operations is a plus

Candidates must meet applicable Wisconsin requirements to serve as the administrator of a Community-Based Residential Facility (CBRF).

The administrator must be at least 21 years of age
, demonstrate the ability to respond to residents' needs and manage the complexity of the CBRF, and meet at least one of the following qualification pathways:

• Hold an associate degree or higher from an accredited college in a healthcare-related field
  ; OR

• Hold a bachelor's degree in a non-healthcare field from an accredited college and have at least one year of healthcare-related experience involving direct contact with an applicable resident/client population
  ; OR

• Hold a bachelor's degree in a non-healthcare field from an accredited college and have successfully completed an assisted living administrator training course approved by the Wisconsin Department of Health Services or its designee
  ; OR

• Have at least two years of healthcare-related experience involving direct contact with an applicable resident/client population and have successfully completed an approved assisted living administrator training course
  .

Candidates must be able to satisfy the applicable Wisconsin CBRF administrator requirements for this position.

You'll likely thrive in this role if you:

• Lead from the front and take ownership of…