Records Analyst

Responsibilities

• Provide customer service, records management, and administrative support
• Respond to inquiries and resolve records-related issues
• Maintain and secure physical and digital records
• Conduct audits and manage retention and destruction schedules
• Digitize documents and ensure data integrity
• Liaise with internal departments, vendors, and external agencies
• Coordinate records storage and retrieval
• Provide training and recommend process improvements
• Assist with work assignments, training, scheduling, and staff monitoring as a lead worker
• Prepare correspondence and reports and maintain documentation
• Coordinate communications and support departmental activities
• Enter, update, and organize data using records management software
• Collaborate with stakeholders and vendors regarding department activities
• Schedule activities and perform general administrative duties
• Manage inventory through audits, usage tracking, and inventory control procedures
• Attend training, conferences, and classes to remain current on practices, trends, and regulatory changes

• Driver's license
• Work experience using computer software for organizing and tracking records, files, and documents, including Microsoft Access, Publisher, Excel, Outlook, multi-purpose printers, and scanners
• Experience working with a Records Retention System requiring adherence to policies, procedures, and legal guidelines for handling, storage, and destruction of records
• Experience conducting research using various sources, including the internet and historical/archived documents and information
• Experience explaining policies, procedures, and/or legal guidelines for training personnel, responding to customer inquiries, and/or relaying information
• Ability to lift objects up to 50 pounds
• Ability to climb stairs/ladder
• Ability to maintain professional certifications and licenses through relevant professional development

Demonstrates expertise in records management, including maintaining and securing physical and digital records, conducting audits, and ensuring compliance with retention policies. Proficient in using records management software and providing customer service while coordinating departmental activities.

• Records Management
• Microsoft Access
• Data Integrity
• Records Retention System
• Customer Service

• Records Management
• Data Entry
• Document Digitization
• Auditing
• Inventory Control

• Communication
• Training
• Collaboration
• Problem Solving

• Driver's License

• Records Retention
• Legal Guidelines
• Policies and Procedures
• Customer Inquiries
• Professional Development

• Microsoft Excel
• Microsoft Publisher
• Microsoft Outlook
• Multi-Purpose Printers
• Scanners