Practice Manager of Operations

The Practice Manager is a critical role to Sarver Streeter Orthodontics. This role will serve in the coordination and management of all administrative and clinic functions to lead and support all team members within a practice.

The primary responsibilities of the Practice Manager are to ensure the efficient flow of the schedule, maintaining adequate orthodontic supplies within the monthly budgets, and work closely with doctors and leadership to ensure the success of the orthodontic practice. The Practice Manager will ensure that patients receive an exceptional patient experience, and the team members are trained to meet all compliance and clinical standards, while providing compassionate care to every patient.

• Optimizethe efficiencies of the office to better serve our patients through building the team and ensuring team members receive the proper training and have the necessary skills and information to be successful.
• Providean exceptional patient experience by ensuringclinical scheduleisflowingefficiently, both in terms of the scheduling of patients and supporting team member sand monitoring patient time.
• Facilitatethestaffing needs of the team, including recruitment and onboarding.
• Accountable for upholding the office to the highest integrity by adhering to all government regulations, industry standards,and company policies and procedures.
• Responsible for the operational readiness of the office, including staffing, supply availability,and ensuring dental equipment is working properly.
• Coachand trainteammemberson updated procedures or changes in processes.
• Assessing the current talent and culture of team.
• Serve as thepoint of contact with supply representatives and service technicians; manage inventory within the assigned budgets.
• Provide insights for improving growth and development within the practice.
• Leverage existing Office Managers (where applicable) to ensurethe success of site(s) within each practice.

• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Develops Talent - Developing people to meet both their career goals and the organization's goals.
• Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Financial Acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
• Directs Work - Providing direction, delegating, and removing obstacles to get work done.
• Ensures Accountability - Holding self and others accountable to meet commitments.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.

• 2+ years of Managerial Experience.
• Knowledge of Dental and or Orthodontic sis preferred.
• Knowledge of dental insurances, service limits, and financing options.
• Exemplary customer servicefocuswith excellent written and communication skills.
• Experience with Microsoft Word, Outlook, and Excel.
• Compassion for our patients, parents, andteam members.
• Integrity, always doing the right thing.
• Dependability, reliable to be at work when scheduled.
• Attention to detail, able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
• Mustalways conduct self in a professional manner and appearance.
• Proper telephone etiquette and information gathering skills.

• High School degree or GED
• 2+ years of Managerialexperience

In addition to your salary, we offer a competitive benefits package that includes monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options .

You can also enroll in coverage that is effective on your first day of employment. Further details on the benefits program are available upon request.

As set forth in Sarver Streeter Orthodontics’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.