Property Adjuster - Field Estimating - Huntsville, AL

Overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. This field property adjuster role focuses on on-site inspections, coverage investigations, estimates, and prompt settlements, with additional work on virtual claims nationwide, using tools such as Xactimate and Claims

X Video Collaboration. The focus area is water losses.

• Travel to customers’ homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently.

• Handle virtual claims countrywide using appropriate platforms and software.

• Specialize in water losses to provide high-quality support and resolution for these claims.

• Collaborate with customers to deliver a fast, fair, and easy claims process, choosing preferred communication channels and keeping customers updated on claim progress.

• Document thoroughly and maintain accurate records in the claims system.

• The Customer Service Expert – care, empower, restore; lead with empathy in every claim.

• The Investigator – independently review damage and interpret policies to determine coverage.

• The Effective Communicator – use phone, email, and video chat to support customers.

• The Negotiator – evaluate and negotiate settlements in line with legal and business standards.

• The Problem Solver – employ tools and critical thinking to complete work efficiently.

• The Recorder – ensure timely, accurate documentation and adherence to policy terms.

• Reside within 30 miles of the metropolitan Huntsville, AL area.

• 2–3 years of outside adjuster experience preferred.

• Proficiency with Xactimate and related estimating software.

• Strong critical thinking and technical skills for accurate damages assessment and expedited settlements.

• Excellent communication and interpersonal skills for superior customer service.

• Ability to travel to customers’ homes and handle virtual claims nationwide.

• Detail-oriented and organized with focus on high-quality work.

• Residency within the posted location is required.

• Ability to carry and use a 50-pound ladder and access up to a 6/12 pitch on typical roofs.

• Valid driver’s license and willingness to travel.

• Comprehensive training to build a claims foundation and understand systems and processes.

• Ongoing on-the-job training opportunities.

Note: You will be required to attend 2 weeks of training in Wheeling, IL.

• Some offices may require adjuster and/or appraiser licenses, including background checks. If applicable, licenses must be secured within 60 days of hire.

• The Hiring Manager will coordinate with the Centralized Licensing team to ensure proper licensing.

• Base compensation offered: $68,000–$115,000 annually, based on experience and qualifications.

• Total compensation may include incentive pay where applicable.

• Includes comprehensive benefits from Day 1 (healthcare, retirement, paid time off, and more).

• Sign-on bonus: up to $1,000 licensing bonus if applicable active licenses are held. Not available to current or former Allstate employees.

• Company car eligibility depends on mileage and guidelines; mileage reimbursement available for personal vehicle use when applicable.

• Equal opportunity employer. Allstate provides reasonable accommodation for applicants and employees as required by law.

Allstate generally does not sponsor employment-based visas for this position. Various state and local notices may apply as required by law.