Registered Nurse; RN - Clinical Liaison

Overview

We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services.

• Work weekend shifts (Friday through Monday) 10‑hour days.
• Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals.
• Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families.
• Educate patients and families on hospice care, explaining what it includes, how it works, and its importance, providing clarity, reassurance, and compassion.
• Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met.
• Serve as a liaison between referral sources and the hospice care team, ensuring seamless handoffs, clear communication, and rapid response to needs.
• Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians.
• Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services.

• Education – Licensed Nurse with 3‑5 years of hospice experience required; BSN with 5+ years preferred.
• Experience – Minimum 3 years of hospice experience required; prior discharge planner, case manager, or educator experience preferred.
• Licenses & Certifications – Current RN license in the state of employment; CPR certification; valid driver’s license and automobile insurance.
• Skills & Knowledge – Strong knowledge of hospice care and the unique needs of patients and families; familiarity with community resources and referral networks; excellent patient assessment and documentation skills; ability to supervise staff, coordinate services, and manage programs effectively; strong communication and interpersonal skills with sensitivity to diverse backgrounds.
• Personal Qualities – Compassion and sensitivity to the needs of terminally ill patients and their families; flexibility to manage a variety of tasks and shifting priorities; professional maturity, collaboration, and tact in working with interdisciplinary teams; ability to influence and educate referral sources, patients, and families; demonstrated commitment to patient advocacy and quality care.

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund
• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company‑paid Life & Long‑Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

This is a safety‑sensitive position. Employee must meet minimum requirements to be eligible for benefits. Where applicable, employee must meet state‑specific requirements. We are proud to be an EEO employer. We maintain a drug‑free workplace.

Gentiva Hospice, Vestavia, Alabama.