Hotel Front Office Clerk

Overview

Front desk clerks are responsible for timely check-ins and check-outs. They maintain constant awareness of hotel occupancy. Answers telephones in a courteous, informative, and timely manner. Assists guest with luggage needs. Assist PBX with taking incoming phone calls when needed.

• Responsible for registering all guests in and out of the hotel, ensuring that all proper credit and pertinent information is obtained.
• Maintains confidentiality and safeguards data.
• Prepares daily cash reports, balancing payments and disbursements.
• Assists with periodic inventories.

• High School diploma or general education degree (GED)
• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.

• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Behaviors - Team Player:
Works well as a member of a group

Motivations - Work-Life Balance:
Inspired to perform well by having ample time to pursue work and interests outside of work

Education - High School (preferred)

Experience - High School diploma or general education degree (GED); 6 months to 1 year related experience and/or training; or equivalent combination of education and experience. (preferred)

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.