Store Manager - Eastview Mall

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

The Store Manager will be the ultimate Pandora fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and products while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Managers, Sales Leads and Sales Associates.

• Act as the ultimate Pandora fan, fully immerse yourself in our brand, culture, and products while taking immense pride in delivering exceptional customer experiences.
• Spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales.
• Coach and manage a team of Assistant Store Managers, Sales Leads and Sales Associates.
• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real‑time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources team to identify and resolve performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes and continuous talent development.
• All other duties as assigned.

• You can demonstrate you’re a results‑oriented leader with at least 3‑5 years of experience as a Store Manager in a high‑performance selling environment.
• You have developed a sense of Care in your communication skills, both written and verbal.
• You know how to charm and captivate an audience with the ability to connect with people at all levels of the organization.
• Your business acumen is sharper than a diamond, coupled with analytical thinking that can show and deliver positive results.
• You’re a talent magnet, skilled in recruiting, retaining and developing exceptional teams. Succession planning and internal mobility are part of your skill set.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point‑of‑sale systems.
• You are at least 18 years or older and can provide proof of identity and eligibility to work.
• Dream and embrace adventure! You will be on a flexible schedule that includes nights, weekends and holidays, stand for extended periods, lift 50+ pounds and arrive on time for work.

$58,800–$73,100 commensurate with experience

We Dare! We offer a robust compensation package including base + bonuses, a 401(k) plan, and more.

We Care! Pandora offers extensive benefits including medical, dental, vision, short/long‑term disability, basic life and AD&D, anniversary gift cards and product discounts.

We Dream! Pandora fosters growth with learning and development programs, continuous feedback, Linked In Learning, tuition reimbursement and more.

We Deliver! PTO package including vacation, personal, sick, birthday, celebration days and paid holidays.

Pandora is the world’s…