Fulfillment Operations Team Leader

The starting pay range for this position per hour is $22.50 - $24.50. The full pay range for this position per hour is $22.50 - $38.25

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.

Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks,preps, packs, sorts, and ships, products safely,efficiently and effectively to deliver convenience and quality for our guests.

At Target,we believe in ourleadershaving meaningful experiences that help them build and develop skills for a career. The role of a Fulfillment Operations Team Leader can provide you with theskills and experience of:

• Guest service fundamentals and experience building a guest-first culture on your team

• Retail business fundamentals,including department sales trends, inventory management, guest shopping patterns,pricing and promotions strategies

• Planning department(s) daily/weekly workload to support business priorities and deliver sales goals

• Process improvements and workload efficiency

• Leading a team of hourly team members,including skills in interviewing, developing, coaching, evaluating, andretainingtalent.

As a Fulfillment Operations Team Leader, no two daysare ever the same, but a typical day willmost likely include the following responsibilities:

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.

• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations

• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.

• Reviews area guest, financial, and team outcome metrics toidentifyopportunities,takes action to improve, andaligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.

• Demonstrate a service culture that prioritizes the guest service experience. Model,trainand coach expectations to deliver the service standard.

• Lead your team and drive fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute toandimpact total store profitability, in support of yourdirectleader.

• Utilize your workload planning tools to ensure your team completes all scheduledworkloadand all orders are fulfilled to meet the delivery, freshness,and service standards.

• Review all fulfillment reporting toidentifygaps and develop a plan to resolve.

• With direction from yourdirectleader,create dailyplans for your team.

• Be an expertofoperations, accuracy,processand efficiency.

• Enable efficient delivery to our guests by leadingpickup and ship from store workload.

• Evaluate and recommend candidates for open positions and develop a guest-centric team. Support yourdirectleader in their onboarding.

• Withyourdirectleader,establish clear goalsaround quality, accuracy, and timelines sand hold team members accountable to expectations. Close any training gaps through coaching conversations.

• Ensure the team is following food safety guidelines and selecting fresh food items for guests.

• Ensure supplies are orderedtimelyand stocked. Partner withyourdirectleaderforordering.

• Ifapplicable, as a key carrier, follow all safe and secure training and processes.

• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs

• Demonstrateinclusivity by valuing diverse voices and approaches, being authentic and respectful, and creatingequitableexperiences.

• Alwaysdemonstratea culture of ethical conduct,safetyand compliance;lead team to work in the same way and hold others accountable to this commitment.

• Lead anddemonstratea safety culture through modeling and recognizing safe behaviors,identifying and correcting hazards, holding team accountable to following safety expectations,assisting with incident response, and…