Cashier Receptionist - Panorama Administrative Services

Req : 1803

Business Unit: Parks Recreation and Environmental Services

Division: Panorama Recreation

Regular/ Auxiliary: Auxiliary

Pay Grade: CAN/05/02/J05

Rate of Pay: $30.31 - $30.31 per hour plus 14% in lieu of benefits

Hours of Work: Varies - as and when needed, including days, evenings and weekends

Posting Date: March 5, 2026

Closing Date: Review of applications will commence March 19, 2026. Posting will remain open until filled.

This position provides front-line reception and cashier support for the department. Work involves providing information on division programs and facilities and receiving funds for program admission, registration, rentals and tennis court bookings, registrations, lesson bookings, cash handling and dissemination of program and special event information to the public.

• Provides counter and phone reception services to the general public and staff.
• Receives and directs customer inquiries regarding facilities and programs to appropriate staff.
• Provides program and schedule information to the general public.
• Process payments for admissions, program registrations, bookings and retail sales ensuring balanced transactions.
• Responsible for using the recreation software for program registration ensuring accurate data input for family and organization accounts.
• Responsible for racquet sport bookings.
• Maintains and controls various cash floats and secures all cheques/cash in safe.
• Production of copy jobs as required by other departments including advertising material, policy and procedure manuals and special event materials.
• Assist program and administration staff with special projects as required.
• Proofs and edits various marketing publications and brochures.
• Ensures the reception area is maintained in an organized and tidy manner at all times.
• Typing and general correspondence composition, as required.
• Maintains Lost and Found inventory
• Knowledge of emergency procedures assistance in responding to emergency situations including first aids and facility evacuations.
• Follows all policies, procedures and standards of the CRD
• Performs other related duties as required.

• Work schedule will vary and requires an ability to work evenings, weekends, early mornings, and stat holidays.

• Excellent communication (verbal and written), interpersonal and customer service skills are required.
• Proficiency and experience with communication software (MS Outlook), word processing (MS Word), spreadsheets (MS Excel) and presentation (MS PowerPoint) software.
• Knowledge of office routines and procedures related to filing, record keeping and routine clerical duties
• Exceptional experience in communicating with the public, in person and by phone
• Ability to respond professionally to queries in person, over the phone and via email
• Ability to build and maintain collaboration and positive working relationships
• Ability to work well both independently and within a team environment
• Exceptional ability to handle multiple tasks
• Ability to handle and reconcile cash
• Ability to use a cash register and basic office equipment
• Ability to handle multiple in-coming phone calls

• Some directly related experience

• Acceptable criminal record check. The applicant/incumbent is required to undergo a criminal record check to work in this position and to report to their supervisor if any criminal charges are laid against them that may be related to their employment.
• Emergency First Aid

To apply for this exciting opportunity, please click "Apply now" to submit your resume and covering letter online.

We welcome all qualified applicants to apply and may consider a combination of experience, education and/or training where possible. We value the diversity of the people we hire and serve. In our commitment to bring differing perspectives to our workplace, and to deliver the best possible service to our customers, we encourage and welcome applications from all people with diverse backgrounds, abilities, and lived experiences.

Please let us know if you require an accommodation during the application and selection process. Your confidential request can be sent to

The Capital Regional District wishes to thank you for your interest and advises that only those candidates under active consideration will be contacted.