Booking Clerk​/Secretary; Office Admin), Arthritis Program BC

Booking Clerk/Secretary

Come work as a Booking Clerk/Secretary with Vancouver Coastal Health (VCH) at the Mary Pack Arthritis Program in Victoria B.C.! Apply now to join our team!

Salary: CAD $28.74/hr.

Within a client and family centered care model, the Booking Clerk/Secretary provides scheduling/booking, clerical and reception functions. Duties include scheduling and booking various client/patient appointments, follow‑up visits, tests and referrals; maintaining appointment calendars for all designated physicians and other health care professionals; printing and managing daily schedules that integrate activities from various sites; rearranging schedules to meet changing demands and preparing confirmations of client/patient information;

maintaining client/patient charts by entering data into a computerized system and updating attendance statistics; arranging patient transportation; providing clerical functions such as typing technical and non‑technical materials with proficiency in word processing, spreadsheets, database and presentation software; greeting clients/patients and directing them to appropriate areas; answering phone messages or forwarding calls to appropriate professionals; maintaining departmental equipment, supplies and filing systems;

and performing timekeeping functions for designated staff as required.

• Grade 12, two (2) years of recent, related experience or an equivalent combination of education, training and experience.

• Ability to deal with others effectively.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to keyboard at 40 words per minute.
• Physical ability to carry out the duties of the position.

The hours of work, including days off and work area, may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

Successful applicants may be required to complete a Criminal Records Review Check.

As per Ministry of Health policy, all health care workers working in publicly‑funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks.

For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan.
• Grow your career with employer‑paid training and leadership development opportunities.
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families.
• Award‑winning recognition programs to honour staff, medical staff and volunteers.
• Access to exclusive discount offers and deals for VCH staff.

We encourage applications from equity‑deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.