Hybrid IT Business Operations

Position: Hybrid IT Business Operations Role
Transform business practices as an IT Business Operations Specialist with Kyndryl Canada, located in Victoria, BC, in a hybrid work environment. Focus on analyzing processes and championing modernization.

In this contract role, you will engage in business process analysis and stakeholder management. Your expertise in facilitation and documentation of requirements will drive efficiency and effectiveness in business operations. Develop executive materials and support modern initiatives that align with company priorities.

Key Responsibilities:

• Analyze data to pinpoint business improvement opportunities

• Document user stories and requirements accurately

• Facilitate workshops to gather stakeholder inputs

• Create impactful executive-level presentations

• Champion modernization initiatives and capabilities

Requirements:

• 3+ years of related experience in business operations

• Familiarity with process documentation tools and Microsoft Visio

• Proven stakeholder engagement and relationship management

• Skills in business writing and executive communication

• Experience with change management support

Utilize your skills in analysis, documentation, and stakeholder engagement with Kyndryl Canada in Victoria.
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