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Hotel Director

Job in Victoria, BC, V9A, Canada
Listing for: Aragon Properties Ltd.
Full Time position
Listed on 2026-07-07
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 CAD Yearly CAD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Rosemead House is seeking a refined, service-driven Hotel Director to oversee the day-to-day operations of our luxury boutique hotel in Esquimalt, British Columbia.

As a luxury brand property, Rosemead House is defined by elevated service standards, attention to detail, and a highly personalized guest experience. This role is ideal for a hospitality professional with a background in luxury hotel environments who understands the expectations of discerning guests and takes pride in delivering exceptional, memorable stays.

The Opportunity
This is a hands‑on leadership role focused exclusively on hotel operations. As Hotel Director, you will be responsible for ensuring a seamless and elevated guest experience while maintaining the highest standards across all aspects of the property. Unlike a traditional General Manager role, this position is centered on boutique, high‑touch hotel operations, where presence, detail, and service excellence are critical.

This position reports directly to the Owner of Rosemead House. You will work in close collaboration with the Food & Beverage Director of Janevca Kitchen and Lounge and the Spa Director of Salt & Ivy, both of whom are located within the same establishment.

Awards

Travel and Leisure | Top 100 New Luxury Hotels of The World in 2026 - 1 of 3 in Canada

Condé Nast, It List for 2026 | Only Hotel in Canada

Honourable Mention in the LIV Design Awards 2026

Key Responsibilities

Oversee all day-to-day hotel operations, including front desk and guest services

Deliver and uphold luxury-level guest experiences, ensuring every interaction meets or exceeds expectations

Anticipate guest needs and resolve concerns with professionalism and discretion

Coordinate and support housekeeping and maintenance to maintain impeccable property standards

Conduct regular property inspections to ensure presentation aligns with luxury brand standards

Manage reservations, occupancy, and rate strategies in collaboration with ownership

Provide hands‑on support during peak periods, including guest arrivals and departures

Ensure compliance with all health, safety, and regulatory requirements

Support hiring, training, and scheduling of hotel staff with a focus on service excellence

What We’re Looking For

5+ years of experience in a luxury hotel or boutique high‑end hospitality environment

Proven ability to deliver exceptional, personalized guest service

Strong understanding of luxury service standards and guest expectations

Hands‑on, detail‑oriented leader with a proactive and polished approach

Excellent communication and problem‑solving skills

Experience with hotel property management systems (PMS)

Ability to work flexible hours, including evenings, weekends, and holidays

Compensation
$90,000- $120,000 annually (+ benefits), based on experience with a luxury brand.

ABOUT ROSEMEAD HOUSE
Where History Meets a Fresh Perspective

Originally designed in 1906 by renowned architect Samuel Maclure, Rosemead House has been reimagined as a premiere luxury boutique hotel in the heart of Esquimalt’s Saxe Point. Following a decade‑long, $25‑million restoration by Aragon Properties, this Edwardian manor blends storied heritage with a modern, playful soul.

As a member of our team, you will work within an immersive environment defined by:

Curated Excellence:
Our interiors are a living gallery, featuring hundreds of hand‑selected antiques from U.K. estate auctions and rare heirlooms from London’s famed Savoy and Dorchester hotels.

World‑Class Amenities:
From our award‑winning wood‑fired kitchen, Janevca, to the serene Salt & Ivy Spa and state‑of‑the‑art wellness facilities, we offer a guest experience that is without compare in British Columbia.

A Storytelling Culture:
Guided by a distinct creative vision, Rosemead House isn’t just a hotel; it’s a 'well‑travelled novel' where every room tells a story. We look for individuals who are passionate about craftsmanship, personalized service, and the art of hospitality.

Join us in redefining luxury on Vancouver Island. At Rosemead House, you aren’t just fulfilling a role—you are part of a legacy.

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