Job Description & How to Apply Below
Join a dedicated team as a Guest Services Manager in the vibrant hospitality sector in Sidney, BC. Your leadership will focus on staff recruitment, training, and ensuring exceptional guest experiences.
This full-time, permanent position values 3 to 5 years of experience within a hotel or resort environment. You will implement policies, manage operations, and address customer concerns while fostering a positive atmosphere. Being client-focused and adaptable will be key to your success.
Key Responsibilities:
• Recruit, hire, and train hotel staff
• Develop policies for efficient daily operations
• Conduct performance reviews for team development
• Negotiate facility rentals and agreements
• Prepare and oversee budgets, monitoring financial outcomes
Requirements:
• High school graduation certificate required
• 3-5 years of experience in customer service or hospitality
• Strong interpersonal communication skills
• Effective client engagement techniques
• Capability to thrive in a fast-paced environment
Become a vital part of delivering outstanding service as Guest Services Manager.
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