Front Office Manager at Quality Inn

Lead the front office operations at Quality Inn Downtown Victoria, BC, as a Front Office Manager. Bring your experience in hospitality and team development to deliver exceptional guest experiences.

Quality Inn Downtown Victoria seeks an experienced Front Office Manager for their full-time, salaried position. This leadership role involves overseeing daily operations, developing front office teams, and ensuring guest satisfaction. Your expertise in hospitality will drive employee performance, uphold brand standards, and enhance guest services within a bustling hotel environment.

Key Responsibilities:

• Lead daily front office operations and team management

• Recruit, onboard, and develop front office staff

• Ensure exceptional guest service and resolve issues

• Review payroll and monitor departmental expenses

• Handle group reservations and sales support tasks

Requirements:

• Minimum 3 to 5 years of hotel front office experience

• Supervisory or management background in hospitality

• Proficiency in hotel management systems and Microsoft Office

• Strong leadership and communication skills

• Problem-solving and multi-tasking abilities

Elevate guest services and operational excellence at Quality Inn Downtown Victoria as a pivotal Front Office Manager.
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