Security Officer Unrestricted Job Victoria area,BC Canada,Hospitality / Hotel / Catering

Position: Security Officer Unrestricted (Full-time)

Recognized as the #1 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture.

World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.

The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold roomsand a newly renovated lounge are ready to accommodate guests.

Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.

What is in it for you:

Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel
Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
Opportunity to develop your talent and grow within your property and across the world!
Complimentary meal during your shift through our Colleague Dining Program
Complimentary uniform laundering
Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through Gree Shieled
Access toour company-matched

Defined Contribution Pension Plan(DCPP)
Opportunity to develop your talent through coaching andour Leadership Mentoring Programs
Hourly pay rate of $27.44to 31.36

What you will be doing:

Ensure the safety of the hotel, guests and employees
Greet guests and visitors, respond to inquiries and provide information
Research and report any incidents in accordance with standards of Fairmont Hotels & Resorts
Perform interior and exterior patrols of hotel property and be a visible security presence while on duty
Monitor CCTV camera system
Act as First Aid Attendant and respond to all first aid calls while on duty
Maintain effective relationships with Municipal, Federal or Corporate security/police forces
Other duties as assigned

Your experience and skills include:

Previous experience in a customer service related position
BST certificate and Valid BC Security License or willingness to obtain a Security License
First Aid Intermediate 2
Bondable
Completely fluent English language skills, both written and verbal
Must be available for all shifts including evenings, overnight shifts and weekends.
Clear, professional and helpful communication in person and over the phone
Team player with excellent interpersonal and leadership skills
A high level of responsibility and ability to work well independently with minimal supervision
Commitment to provide excellent service and exceed guests' expectations
Impeccable grooming and presentation

Physical ability to perform the requirements of the job, including:

Standing/walking for extended periods of time
Performing repetitive work

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment:

Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning…