Spa Experience Coordinator

Position: Full-Time Spa Experience Coordinator
Enhance luxury hospitality at Fairmont Empress as a full-time Spa Experience Coordinator in beautiful Victoria, BC. This role focuses on guest service and efficient spa operations.

As the Spa Experience Coordinator, you will forge memorable first impressions for guests in one of Canada's premier hotels. Your responsibilities will include managing reception duties, addressing inquiries, and ensuring the spa environment is elegant and organized. You'll also assist guests in navigating treatment options tailored to their needs.

Key Responsibilities:

• Welcome guests warmly and professionally

• Organize and maintain the cleanliness of the reception area

• Provide timely responses to phone and email inquiries

• Control access to facilities and ensure guest comfort

• Recommend spa products based on client interests

Requirements:

• Minimum 2 years of experience in spa or hospitality settings

• Related diploma or degree preferred

• Proficient in Microsoft Office applications

• Strong communication skills in English

• Capable of standing, walking, and occasionally lifting

Serve as a key player in creating a tranquil and seamless spa experience for guests at Fairmont Empress.
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