Store Manager, Retail & Store Manager

Cloud Nine Cannabis is looking for a reliable, experienced and highly trustworthy Store Manager to oversee the day-to-day operation of one of our retail locations.

This is a full-time, hands-on management position for someone who enjoys leading a team, takes pride in running a strong store, and can be counted on to follow through when something needs to get done.

Previous management and retail experience are highly valued. Just as importantly, we are looking for someone we can build a strong level of trust with. The Store Manager is given significant responsibility for staff, inventory, cash handling, store operations and maintaining Company standards, so reliability, honesty, sound judgment and discretion are essential.

The Store Manager works closely with our General Manager and Director of Retail Operations. Senior management provides the overall direction, policies and priorities of the business, while the Store Manager is responsible for implementing those expectations consistently at the store level.

• Starting wage: $26.50/hour
• Approximately 72 paid hours biweekly
  , with additional hours where operationally required
• Up to 45 minutes of paid breaks during a standard 8-hour shift
• A standard 8-hour paid shift therefore includes approximately 7 hours 15 minutes of active working time
• At a workplace with a comparable 45-minute unpaid break, you would generally need to be at work for approximately 8 hours 45 minutes to receive 8 hours of pay
• On that basis, $26.50/hour with our paid-break structure is comparable to approximately $29.24/hour at a job with an equivalent unpaid break
• 4% vacation pay is paid in addition to regular wages
  , bringing that comparable value to approximately $30.41/hour
• Extended health and dental benefits, subject to plan eligibility
• Opportunity for wage growth based on performance and experience
• Strong-performing managers may be considered for additional performance or long-term retention incentives after approximately 6–12 months
• Support from a General Manager and Director of Retail Operations

As Store Manager, you will be responsible for keeping the location properly staffed, organized, compliant and operating consistently to Company standards.

Your responsibilities will include:

• Overseeing day-to-day store operations
• Supervising, supporting and directing store employees
• Implementing direction and priorities from senior management
• Creating, maintaining and adjusting employee schedules based on staffing levels, availability and operational needs
• Ensuring appropriate staffing and shift coverage
• Hiring, training and onboarding employees as required
• Managing employee performance and workplace concerns
• Coordinating employee schedules, vacation requests and coverage
• Maintaining strong customer-service and store-presentation standards
• Ensuring inventory accuracy and product availability
• Maintaining regulatory and Company compliance
• Managing opening, closing, cash and daily operational procedures
• Completing required paperwork, checklists and administrative duties
• Coordinating supplies, maintenance and other store needs
• Handling customer concerns and escalated situations professionally
• Participating in meetings, promotions, events and Company initiatives
• Communicating staffing and operational concerns promptly to senior management
• Covering vacant shifts when necessary to maintain uninterrupted store operations

Reliable management coverage is a core responsibility of this position.

Cloud Nine has maintained consistent scheduled business hours for over 10 years
, and our management team plays an important role in maintaining that standard.

If an unexpected absence occurs, the Store Manager is expected to arrange appropriate coverage where possible. If suitable coverage cannot be secured, the Store Manager must be prepared to personally cover the opening, closing or shift required to keep the store operating as scheduled.

We understand that everyone has commitments outside of work. At the same time,
this position is best suited to someone with the flexibility and availability to make their management responsibilities a priority when the store…