General Manager

Position: General Manager 1
Job Title   General Manager – Domino’s Pizza (Victoria, BC)
Intro   You’re a strong operator, not a babysitter.
You like clear numbers, clear standards, and a team that actually executes.
At Domino’s Victoria we’re looking for a General Manager who wants full ownership of a high‑volume store.
Why this role is different   You’ll like it here if you want:
Real autonomy:
You run your store like an owner within a proven Domino’s system.
Clear metrics:

- you’ll know exactly what “good” looks like.
Stability + growth:
Established sales volume, strong brand, and room to grow
Support, not chaos:
Centralized supply chain, strong techand an owner who understands operations.
What you’ll own   You are fully responsible for:
Store performance
Hitting sales and profitability targets
Managing food and labor costs to target
Maintaining strong delivery and carryout times (we’re serious about speed and accuracy)
People & leadership
Hiring, training, and scheduling a team of team members, drivers, and shift leads
Building a culture of accountability, teamwork, and high standards
Coaching shift leaders to run strong shifts without you on the floor
Operations & quality
Ensuring every shift runs to Domino’s standards – product quality, service, and cleanliness
Using our systems to plan, forecast, and staff effectively
Handling customer escalations and turning problems into repeat business
Brand & customer experience
Monitoring Customer reviews and acting on feedback
Protecting the Domino’s brand in your trade area through consistent execution
What success looks like in 6–12 months     Your store consistently hits or beats:
Delivery time and carryout time targets
Food and labor cost targets
Customer satisfaction scores
You have:
A reliable bench of shift leaders
Low turnover in your core team
A store that can run strong even when you’re not on the floor
What we’re looking for   Must‑haves:
2+ years experience as a General Manager or Assistant Manager in QSR, pizza, or similar high‑volume food service
Proven track record managing:
Labor and food cost
Scheduling and staffing
Training and performance management
Comfortable running busy times without losing control of quality or service
Strong, direct, and fair leadership style – you set expectations, follow through, and lead by example
Nice‑to‑haves:

Experience with Domino’s or another large pizza brand
Experience managing delivery operations (drivers, routes, safety, and timing)
Multi‑unit exposure or ambition to move into multi‑unit leadership
This role is NOT a fit if:
You avoid tough conversations about performance or standards
You’re uncomfortable being fully accountable for P&L results
You prefer a slow, low‑volume environment
What we offer      Compensation:
Base salary: $65.000 - $75000 which includes wages, tips and potiential profit sharing

Schedule:

Full‑time, including evenings and weekends (with input into your schedule)
Benefits:
Benefits after 90 days
Staff discounts on Domino’s products
Growth:
Ongoing coaching from an experienced owner/operator