Field Service Technician

Elevate the service experience as a Field Service Technician with Ricoh in Victoria. Specialize in repairing and servicing Multi-Function Printers for various customer locations.

The role requires technical expertise in servicing mid-volume devices and managing customer relationships effectively. You will focus on diagnostics, installations, and repairs, ensuring customers receive top-quality service. Attention to detail and strong problem-solving skills will be essential in delivering high satisfaction in each task.

Key Responsibilities:

• Service and repair complex multi-functional devices

• Conduct diagnostics and perform installations accurately

• Manage territory and maintain customer relationships

• Complete required administrative tasks consistently

• Maintain parts inventory with precision

Requirements:

• Post-secondary education in a technical field

• Excellent knowledge of electro-mechanical devices

• Strong interpersonal and communication skills

• Ability to lift 50-pound objects and carry tools

• Valid driver’s license and insurance coverage required

Become a vital part of Ricoh's mission to enhance customer experiences and drive operational excellence.
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