Sales Operations Manager

SEGULA Technologies is an engineering service organisation dealing with large scale projects within the major industry sectors (Transport, Defence, Aerospace, Energy and Automotive).

At SEGULA Technologies you will have the opportunity to work on exciting projects and help shaping the future within an engineering company which is at the heart of innovation. From 3D printing, augmented reality, connected vehicle to the factory of the future – new technologies are part of our 13,000 ingenious collaborators’ day-to-day life worldwide.

Segula Technologies Australia an opportunity for Sales Operations Manager

• Identification of new suitable customers.
• Identifying key customer requirements and managing developing the offer response.
• Securing and chairing / owning meetings with high level customers.
• Assist with customer queries.
• Create, maintain and optimise operational dashboards and reports for field teams and leadership.
• Identify potential enhancements to our processes / tools that will facilitate growth.
• Review and summarise weekly customer experience trends for key stakeholders’ revision and action.
• Execute centralised outbound SMS & Email future opportunities to customers.
• Facilitate continuous improvements by identifying and implementing process optimisations across our sales & supporting teams.
• Support and coordinate the execution of internal communications as well as external digital communications to our customers.
• Provide day-to-day support for Sales and supporting teams.