Health Technician; Telehealth Clinical; Advanced; FLOAT

Duties

Set up, maintain, and troubleshoot telehealth equipment and technology

Facilitate clinical telehealth sessions as a telepresenter within scope of practice

Provide telehealth competency-based training to clinicians, staff, and patients

Manage scheduling for telehealth appointments, both intra- and inter-facility

Conduct performance improvement activities to optimize telehealth operations

Capture and manage clinical data for telehealth applications like store and forward

Support administrative aspects, including inventory management and record keeping

Assist in developing procedures and performance metrics to evaluate telehealth services

Provide patient education using approved materials and ensure patient privacy and security

Coordinate with IT and Biomed teams to resolve technical issues

Offer guidance and support to less experienced telehealth staff members

Travel to various care sites as needed for telehealth support and operations

This is a Float position, tour location may vary depending on patient care needs and staffing requirements. Government Vehicle or Travel reimbursement will be requested when covering a clinic beyond 50 miles of your base location. Your main work location will be the Victoria VA Clinic.

Work Schedule:

Monday - Friday, 7:30 a.m.

- 4:00 p.m.

Recruitment Incentive (Sign-on Bonus):
Not Authorized

Permanent Change of Station (Relocation Assistance):
Not Authorized

Pay:
Competitive salary and regular salary increases.

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave:
After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy:
After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66

Retirement:
Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance:
Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework:
Available on an Ad-hoc basis.

Virtual:
This is not a virtual position.

Functional Statement #: 54501-F

Permanent Change of Station (PCS):
Not Authorized