Clinical Systems Analyst

Citizens Medical Center is a not-for-profit hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 338-bed acute care hospital with over 1,000 dedicated employees.

Citizens offers a generous benefit package that includes retirement plans upon hire, and an excellent medical plan with optional insurance plans to choose from.

If you are interested in pursuing a career with an award-winning hospital, welcome home.

The IT Clinical Systems Analyst will leverage a strong clinical background,
at least 2years
, to be responsible for Meditech Expanse and third-party oncology applications related to radiation oncology and outpatient Infusion settings. Duties include Meditech Expanse implementation, optimization, support, and maintenance of documentation, workflows, and user access for designated clinical areas. The Clinical Analyst will support radiation oncology interfaces and technologies. This role also assists the Clinical Systems Provider Analyst with supporting physicians and Advanced Practice Providers with establishing, maintaining, and training in Expanse, M
* Modal, ePrescribing, and various provider-specific technologies. The applicant should be prepared to provide at-the-elbow support in multiple clinical areas.

JOB SUMMARY

The Clinical Systems Analyst maintains clinical computer applications, which includes coordination of the day-to-day application maintenance, end-user training, and participation in application upgrades and implementations. The Analyst coordinates and troubleshoots problems within the eMR Advanced Clinical applications and other clinical documentation applications, assists in problem analysis among other departments with outside vendors, and conducts special projects and prepares reports as requested.

JOB DUTIES AND RESPONSIBILITIES

Job Specific:

• Support, troubleshoot, build and implement various clinical documentation applications. (EF)
• Participate in all elements of ongoing maintenance and support including set-up, testing, security, and functionality of clinical applications within the hospital. (EF)
• Collaborate with clinical staff to streamline workflows and customize system settings to accommodate clinical needs. (EF)
• Develop and present classroom, individual, computer-based, and written education for healthcare applications, and collaborate with the Education Department on employee orientation and on‑services.
• Collaborate with all clinical departments and Super Users using clinical applications to ensure effective use and troubleshoot and address identified needs. (EF)
• Learn new software, hardware, and other technical equipment for clinical support and become proficient in their use. (EF)
• Comply with applicable regulatory agency guidelines and federal, state and local laws, rules and regulations.
• Assist with determining resources (equipment, supplies, space, etc.) necessary to carry out the functions of clinical documentation and support and ensure information systems are consistent with professional standards of practice.
• Develop, lead and/or participate in needs assessments and problem‑solving work groups.
• Contribute to the development of policies and procedures where applicable and necessary.
• Attends required orientations, department meetings, and in‑services. Complete annual mandatory educational requirements as indicated.
• Maintain professional growth and development through attendance at seminars and workshops, participation in professional affiliations, and reviewing applicable and current literature.

Hospital:

• Adheres to organization‑wide and other applicable policies and procedures.
• Day‑to‑day performance complies with the hospital’s Service Excellence Behavioral…