Branch Operations Manager

Build Your Career Where You Matter

Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.

• Comprehensive Benefits:
  Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance:
  Generous paid time off for rest, family, and self-care.
• Career Growth:
  You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in‑house development program.
• Supportive Culture:
  Innovation, creativity, and teamwork are at the heart of everything we do.

Position will assist in oversight, direction and management of all day to day facets of business. Monitors sales activity to ensure profitability within the Branch as is associated with The Cook & Boardman Group as a company; and helps establish operational goals while staying abreast of changing needs within the organization and Branch. Supervisory roles includes multiple employees from all departments.

• This position will require managing the door, frame and hardware scope of work on multiple projects in addition to the management responsibilities required below.
• Works with Sales Manager to assist in developing solutions for customers with technical issues involving hardware and door products.
• Sets a professional example for all Team Members in areas of personal character, commitment, organizational and selling skills, and work habits.
• Reviews and manages personnel assignments and performance goals of direct reports.
• Assign, instruct, train and provide direction to office and warehouse personnel as required to ensure proper performance in their roles.
• Reviews production reports, employee attendance reports, and other reports and documents related to organizational operation on a recurring basis.
• Assists Sales Manager by monitoring project estimates and assist with follow up to close work for the branch as needed.
• Monitors current inventory to ensure sufficient quantities are available.
• Monitors and ensures on‑time delivery and/or job completion.
• Assists in preparation of annual preliminary budget for Branch, monitors compliance to the final approved budget and works to ensure financial expectations of budget are met.
• Reviews budget variances and discrepancies with department managers.
• Works to ensure excellent customer relations, both with internal and external customers.
• Meets and develops relationships with key supplier reps and industry professionals that interact with the Branch.
• Assists with personnel management duties while consulting with corporate human resources and district manager.
• Reviews accounts receivables and assists with collections as necessary.
• Performs other related duties as assigned by district manager.

• Bachelor’s Degree or equivalent industry experience.
• 5‑7 years of experience in distribution management or related type of building/construction materials required.
• Experience in commercial doors, frames, hardware preferred.
• Prior experience interacting with contractors and industry professionals required.
• Intermediate to advanced level of experience in Microsoft Word, PowerPoint, Excel and Outlook required.

• Excellent communication skills.
• Ability to motivate others.
• Excellent oral and written communication skills, competency in grammar and excellent attention to detail.
• Ability to build strong working relationships at all levels, internal and/or external to the organization.
• Proven leadership and ability to drive sales.

The physical demands described here are representative of those required to successfully perform the essential functions of this…