Call Center Outbound Business Account Representative

Why consider this job opportunity:

• Excellent benefits package including medical, dental, and vision plans starting on your first day
• Salary up to $5,250 for tuition reimbursement in the first year
• 401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
• Opportunities for career advancement and recognition through awards programs
• Collaborative and inclusive work environment
• Chance to positively impact local businesses with essential communication services

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer's services
• Problem-solve and encourage business customers to commit to services

• A proactive approach to customer engagement
• Previous outbound telemarketing experience in a call center is preferred
• Strong communication skills and ability to close sales
• Minimum of three to six months of related experience and/or training
• Preferred educational background:
  Associate's degree or higher

• Experience in a sales-oriented role with a focus on customer service
• Ability to tailor communication to meet customer needs and expectations

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.