HTT - Truck Service Technician

Job Details

• Department: HOLT Truck (TRUCK)
• Employment Type:
  
  Full Time
• Location:
  
  HTT
  - Victoria

The Level 3 Diesel Technician is a skilled technician capable of handling a wide range of mechanical repairs and performing basic to intermediate diagnostics. This role is trusted to complete most standard repairs with limited supervision and continues to build diagnostic capability.

Senior-level position – Generally has more than four years of experience and/or demonstrated job relevant knowledge/skills. A level three technician has a broad knowledge of the field’s standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting and requires minimal supervision.

• Model, promote, reinforce, and reward the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Troubleshoot and diagnose complex engine malfunctions and failures with minimal supervision
• Perform detailed engine and related equipment repairs on trucks and trailers with minimal supervision
• Disassemble, inspect, determine parts required, and reassemble to factory specifications within TRGs
• Provide quality control and assurance inspections of completed tasks, including road testing
• Use computers and related software to assist in diagnosing and reprogramming engines
• Complete documentation for service reports, timecards, parts requisition and returns
• Interpret and utilize information from operating, maintenance, online resources, and service manuals/bulletins
• Operate equipment and vehicles with possession of all necessary licenses and certificates
• Adhere to contamination control and HAZMAT rules and regulations
• Maintain all company equipment, tools, and vehicles in clean, working order
• Communicate job progress to supervisor and customer as needed
• Work overtime as required by workload and customer needs
• Project professionalism with internal and external customers, including personal appearance
• Act as a mentor and coach to lower level technicians
• Complete all assigned Technician Training Path courses and safety training
• Consistently maintain an average rework of less than 0.5%
• Ensure a positive average variance consistently
• Work safely at all times and adhere to all applicable safety policies; comply with all company policies, procedures, and standards
• Require regular and punctual employee attendance
• Perform other duties as assigned

• Complete all Level 3 curriculum pathway requirements as outlined in the Leveling Description Guide
• Meet all technical and performance requirements for a Level 1 & 2 Technician
• Extensive knowledge of equipment and tools, including designs, uses, repair, and maintenance
• Expert knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling
• Operation and control skills of vehicle fleet
• Problem‑solving and troubleshooting skills
• Verbal communication skills
• Exceptional customer service skills
• Excellent time management and organizational skills
• Follow logical troubleshooting procedures
• Work independently and as part of a team
• Operate a conventional forklift
• Operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
• Operate a vehicle on public roads
• Make precisely coordinated movements of fingers to manipulate small objects
• Read, write, and understand information
• Listen to and understand information presented orally
• Complete HOLT's VBL classes, model VBL culture, and apply the tools

• High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program
• Minimum of four years of experience
• Completion of Levels 1 & 2 curriculum pathway requirements as outlined in the Leveling Description Guide
• Has met Pro Tech training requirements for preceding Technician levels; ability to learn and model HOLT’s VBL culture
• Ongoing safety training

• CDL – Class A or B
• ASE – Medium/Heavy Truck Certification
• AC Certification
• Brake System…