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Tier 2 IT Support Analyst – Hybrid, Mentorship & Growth
Job in
Victorville, San Bernardino County, California, 92394, USA
Listed on 2026-07-27
Listing for:
Effortless Office
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Effortless Office is seeking a Tier 2 Support Analyst to provide high-level IT assistance for escalated issues across hardware, software, networking, and virtualization. You will mentor Tier 1 staff, manage tickets, and contribute to KBs and SOPs. Strong communication and problem-solving are essential.
The role follows a hybrid schedule with two days per week in Victorville, two in Lake View Terrace, CA, and one day remote. Relevant certifications and 3–7 years MSP experience are preferred.
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