Quality Coordinator - Quality Assurance

Overview

Quality Coordinator - Quality Assurance

Facility: Desert Valley Medical Group

Location: US-CA-Victorville

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Category: Business Professional

Position Type: Full Time

Shift: Days

Job Type: Non-Exempt

The Quality Coordinator (QC) works closely with the Quality Manager, Medical Director and Administrator to implement quality platforms. This includes chronic care management (CCM), transitional care management (TCM) and other quality initiatives such as HEDIS, P4P, MIPS, STAR measures and annual wellness visits. The QC assesses missing patient benchmarks and organizes data in preparation for outreach or encounters with healthcare providers.

Through mailing letters, sending educational materials, making calls to patients or providers, and creating referrals, the QC contributes to patient satisfaction and quality outcomes. The QC provides general education related to missing or due quality measures to providers, reviews gaps in care reports, and educates providers to close data gaps. The QC also provides backup to the Member Services Representative and handles other duties as assigned by the Quality Manager.

Education, Experience, Training

Desert Valley Medical Group offers competitive compensation and a comprehensive benefits package with options to tailor benefits to individual needs. Our Total Rewards package includes paid time off, a 401K retirement plan, medical, dental, vision coverage, tuition reimbursement and other voluntary benefit options.

Company is an equal employment opportunity employer. Discrimination or harassment based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information, or any other protected status is prohibited by applicable laws.

This description reflects the core responsibilities and qualifications for the role and is subject to change.