Quality Supervisor

Job Overview

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As the Quality Supervisor you will supervise and provide day to day leadership to a team of Quality Technicians to ensure Quality plans are met. The Quality Supervisor will be involved in designing experiments for product, packaging and line qualifications, analyzing and solving quality problems, preparing procedures, and training inspectors. You will perform audits, analyze quality costs and other quality data, and apply quality tools and fundamental statistical methods for process control to ensure production of products and processes are consistent with established standards.

You will promote and support Keurig Dr Pepper’s Continuous Improvement efforts and initiatives.

Shifts &

Schedule:

This full-time position will be supporting our Day Shift. Additional flexibility to work overtime.

• Provide leadership and direction to QA Techs by managing the workload, training and employee relations issues.
• Ensure quality and food safety initiatives to link product development, manufacturing, process improvement with customer expectations are maintained.
• Ensure plant is “inspection ready” in compliance with requirements in preparation for third party, partner, regulatory, and certification audits.
• Manages the collection, analysis and reporting of performance and product conformance quality data to inform production department managers on status and priorities of quality issues.
• Support training of Quality Teams and Plant personnel in their QC process to ensure the proper performance to Keurig Dr Pepper Quality testing procedures, Quality policies and compliance with KDP and customer specifications (i.e., Quality Manual).
• Perform audits and Quality tests with operations and QA staff to address quality related issues.
• Audit production processes to record, document, and evaluate consistency to customer and Keurig Dr Pepper specifications and validation of corrective actions over time.
• Develop and maintain quality information records and reports (customer complaints, internal issues, etc.) to adequately communicate production capabilities and quality issue priorities and status, with regular reporting.
• Problem solve, troubleshoot and resolve quality issues – utilizing quality tools (cause and effect, process mapping, statistical methods, etc.) with the ultimate goal being implementation of effective corrective actions.
• Monitor production QC performance to ensure that labeling, product information and product packaging satisfies Keurig Dr Pepper and/or customer specifications.
• Helps facilitate dispositions/resolutions to daily production quality issues as needed.
• Use and maintain quality databases (design, create, import, export, query, report, analyze)
• Ensure the staff is aware of their responsibility to report food safety, quality and regulatory compliance with authority to initiate action
• Responsible for ensuring the production of a safe, wholesome and quality product and requires trained designees when applicable.
• Assists in hiring and training of new employees
• Performs other duties as requested by management.
• Follow all Keurig Dr Pepper policies and procedures.
• Review and oversee microbiology testing procedures and protocols.
• Supervise and mentor laboratory staff, ensuring accurate and timely testing.
• Maintain quality control standards and ensure regulatory compliance (e.g., FDA, ISO).
• Coordinate testing of raw materials finished products, and environmental samples.
• Coordinate testing and sampling of city water
• Monitor laboratory performance and identify opportunities for process improvement.
• Prepare reports and presentations summarizing testing results and trends.
• Manage…