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Customer Relations Representative - State Farm Agent Team Member

Job in Vidor, Orange County, Texas, 77662, USA
Listing for: Laurengilbert
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Customer Relations Representative
- State Farm Agent Team Member

Full Time in Vidor, TX

Benefits
  • 401(k)
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • License reimbursement
  • Flexible schedule
  • Competitive salary
  • Training & development
About the Agency

Our agency opened in 2015 and is a close-knit team of four focused on growth, performance, and strong customer relationships. We are based in Louisiana and actively involved in the community through Rotary, Chambers of Commerce, and local sponsor ships. We provide structured training and guidance to help team members succeed, and we value loyalty, self-sufficiency, and a drive to exceed goals.

Role Description

As a Customer Relations Representative with Lauren Gilbert
- State Farm Agent, you will generate exceptional client experiences that reinforce the growth of our successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities
  • Manage customer inquiries and resolve issues.
  • Maintain client records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
Qualifications
  • Strong communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

Compensation: $50,000.00 - $70,000.00 per year.

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