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Project Coordinator
Job in
Vienna, Fairfax County, Virginia, 22180, USA
Listed on 2026-03-03
Listing for:
InstantServe LLC
Full Time
position Listed on 2026-03-03
Job specializations:
-
Business
Client Relationship Manager
Job Description & How to Apply Below
- Coordinate and Assist PM in growing client relationships with new and existing clients.
- Facilitate meetings with client leadership and implementation teams providing critical solution statuses and/or updates.
- Understand the business outcomes required to support customer services
- Analyze, identify and drive critical and escalated issues to resolution
- Assist PM in delivering Task orders and coordinate with COR
- Prepare Project status reports
- Track internal OLA metrics, provide clients with SLA management and reporting metrics
- Bachelor's degree or equivalent relevant experience
- At least 5 years of project support with proven ability to grow and maintain client relationships
- Experience working with federal Clients
- Experience in multiple areas including Service Strategy, Service Design, Service Transition, and Service Operation with Continual Process Improvement
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