Senior Change Management Specialist (Real Estate Lending

Change Management Leader

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Facilitate organizational transformation by effectively planning, implementing, and sustaining change initiatives that align with business objectives. Evaluate the impacts of change, develop comprehensive communication and training strategies, and engage with stakeholders across all levels. Ensure seamless transitions and foster the successful adoption of new processes, systems, or structures. Lead change management efforts for complex projects and strategic initiatives, applying advanced frameworks and influencing stakeholder alignment.

This position is eligible for the Talent Quest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

• Lead development of change strategies and plans
• Collaborate with enterprise communications partners to align executive messaging with change strategies or key messaging
• Conduct change readiness and adoption assessments.
• Mentor junior team members
• Lead change retrospectives and lessons learned sessions
• Collaborate with HR, Communications, and PMO teams
• Drive alignment across multi business units and ensure change strategies support enterprise priorities and stakeholder readiness
• Deliver change management presentations and Prosci-based training to internal stakeholders to support skill building for project teams, leaders, and front-line employees
• May perform other duties as assigned

• 5+ years of experience in change management or related field
• Complete knowledge and understanding of business area/specialization
• Strategic communication
• Executive stakeholder management
• Change risk mitigation
• Coaching and mentoring
• Cross-functional collaboration
• Advanced knowledge of change frameworks (e.g., ADKAR, Kotter)
• Strong leadership and influence skills
• Experience managing change in large-scale initiatives
• Advanced stakeholder influence techniques
• Experience with AI-enabled change tools
• Bachelor's Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience

• Familiarity with Scaled Agile Framework (SAFe)
• Master's Degree or MBA
• Prosci or equivalent certification

Hours:

• Monday - Friday, 8:00AM - 4:30PM

Location:

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526
• 141 Security Drive, Winchester, VA 22602

• ASANA
• Agile Delivery
• Agile Environment
• Agile Implementation
• Agile Principles
• Agile Transformation
• Agile Workflows
• Azure Dev Ops (ADO)
• Change Management Initiatives
• Change Management Practices
• Change Management Principles
• Change Management Processes
• Communication Planning and Execution
• Communication Planning and Strategy Development
• Communication Skills
• Establishing Best Practices
• Executive Leadership Communications
• Familiarity with Real Estate Lending
• Loan Origination
• Mapping Tasks
• Micorsoft Co Pilot
• Microsoft Excel
• Microsoft Office
• Microsoft Power BI Software
• Microsoft Power Point
• Microsoft Word
• Mortgage Origination
• Mortgage Servicing
• Prioritization and Organization Skills
• Process Mapping
• Program Management
• Program Management Principles
• SAFEe Agile