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Concierge

Job in Vienna, Fairfax County, Virginia, 22184, USA
Listing for: AtWork Group
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 17.25 USD Hourly USD 17.25 HOUR
Job Description & How to Apply Below

Concierge

Location:

Avalon Dunn Loring, 2750 Gallows Road, Vienna, VA 22180

Employment Type:

Temporary (Industry: Office & Administrative)

Job Number: MK-000009 | Pay: $17.25/hr | Branch:
AtWork Tysons VA |

Work Location:

In‑person

Schedule:

Monday through Friday, 7:00 AM – 3:00 PM

Job Description

As the first point of contact for residents and guests, you will set the tone for the community by delivering warm, professional service while managing daily front‑desk operations.

Key Responsibilities
  • Serve as the welcoming face of the community, providing exceptional customer service to residents, prospects, and vendors.
  • Monitor lobby activity and manage foot traffic professionally.
  • Handle resident inquiries, packages, phone calls, and service requests.
  • Provide information, assistance, and personalized recommendations to enhance the resident experience.
  • Partner with leasing and maintenance teams to support move‑in/move‑out processes.
  • Maintain high service standards while resolving issues with care and follow‑through.
What You Bring
  • Strong problem‑solving skills with the ability to follow tasks through to completion.
  • Excellent verbal and written communication skills.
  • Strong time‑management and multitasking abilities.
  • Patience, professionalism, and poise in high‑traffic or fast‑paced environments.
  • High level of organization and attention to detail.
Qualifications
  • High School Diploma or GED required.
  • 1+ year of customer‑facing experience (hospitality, hotel, retail, or restaurant preferred).
  • Proficiency with administrative tools and Microsoft Office.
  • Ability to walk the property and handle packages/deliveries as needed.
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