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Client Support Specialist

Job in Vienna, Fairfax County, Virginia, 22184, USA
Listing for: The Women's Center
Part Time position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 24796 - 34440 USD Yearly USD 24796.00 34440.00 YEAR
Job Description & How to Apply Below

The Women's Center, a non‑profit mental health, education and resources center in Vienna, VA, is hiring a part‑time Client Support Specialist. The position requires 20‑25 hours per week, Monday through Saturday.

Duties
  • Welcome and Check‑in clients upon arrival.
  • Operate multiple phone lines.
  • Schedule client appointments.
  • Answer client account questions.
  • Verify client insurance benefits.
  • Collect co‑pays and outstanding balances.
  • Post‑client charges and payments.
  • Adhere to all HIPAA regulations.
  • Understand, interpret and explain account ledgers.
  • Be proficient in Microsoft Word and Excel.
  • Possess outstanding customer service skills.
Qualifications
  • Two years of medical reception experience.
  • An Associate or Bachelor's degree preferred.

Equal Opportunity Employer.

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