Senior Learning Solutions Architect

Senior Learning Solutions Architect

Location:

Vienna, VA (Hybrid)

Note:

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

To consult with Navy Federal’s leaders and business partners to identify critical learning gaps and recommend the best learning solutions to support business unit objectives and enterprise‑wide initiatives aligned with Navy Federal’s University learning model and enterprise strategy. Collaborate enterprise‑wide with operational and learning community partners including Talent Development and HR Business Partner teams to understand organizational and departmental learning needs and support the development of strategy‑focused immersive learning plans.

Partner with talent development, the enterprise learning community and subject matter experts to curate, validate and develop content and learning resources, tools, and self‑directed content to support enterprise strategy and goals. Measure effectiveness of learning solutions and programs. Serve as a learning subject matter expert to provide advanced knowledge of design programs, principles, development standards, techniques and methodologies and apply each, ensuring a positive learner/customer experience and alignment with Navy Federal’s overall strategy and culture.

• Consult and collaborate with business leaders to identify learning needs, gaps and updates or enhancements to existing plans. Conduct needs analysis on strategic requests and recommend the best learning solutions to support business objectives in alignment with Navy Federal's strategy.
• Serve as a lead consultant and resource on professional and talent development learning to either directly or indirectly support and align with enterprise strategy and needs.
• Contribute to the development of learning strategies, tactics and solutions and design/develop/facilitate learning solutions and content for professional development, employee upskilling, etc., using a proven development life cycle to support company‑wide and business unit objectives, while considering stakeholder needs and industry standards.
• Design and use quantitative and qualitative methods and metrics to measure, evaluate and analyze the effectiveness of training programs and/or immersive learning plans to ensure objectives are achieved.
• Oversee the development of reference materials, support tools and leader resources that reinforce strategic learning.
• Lead, guide and mentor team members and partner with the business to achieve desired outcomes, and in support of leaders in setting performance standards and identifying potential skill gaps related to expectations.
• Serve as a lead liaison between the Learning Solutions team and Talent Development team (when appropriate) providing swift and thorough transitions for customers and business partners.
• Remain current with industry learning best practices and technical, product and program enhancements.
• Participate in or manage multiple large‑scale and/or cross‑divisional/departmental projects and programs.
• Partner with L&T’s Vendor Partnership team to identify opportunities to source shared vendor relationships, platforms or content.
• Conduct needs analysis on strategic requests; identify learning gaps and recommend the best learning solutions to support business objectives in alignment with Navy Federal's strategy.
• Perform other duties as assigned.

• Expertise in one or more of the following: program management and evaluation, learning science, communications, instructional design, organizational development and/or extensive experience designing, developing and implementing training.
• Willingness to learn, use a growth mindset and combine theoretical knowledge with practical, hands‑on application.
• Expertise in conducting needs assessment and analysis for large‑scale learning solutions.
• Advanced knowledge of measuring ROI on learning solutions.
• Extensive experience in classroom instruction and/or facilitation for individuals or groups.
• Extensive experience in working and participating in cross‑functional,…