Part Time Veterinary Receptionist; Care Coordinator - Emergency - Hope Advanced

Position Overview

Join our team as a Care Coordinator - Emergency who supports the hospital by handling a range of administrative and customer service tasks. This role is central to ensuring smooth operations and delivering exceptional care to clients and their pets.

• Provides excellent customer service in-person, over the phone, and during high‑stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.

• 2‑3 years of experience in reception for human or veterinary medicine.
• Veterinary Assistant experience not required but a plus.
• Applicants must be 18 years of age or older.

• Part Time, Rotating Shift.
• Per business needs – morning, afternoon, and evening.

$16.65 - $20.34 USD per hour.

Pet Vet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V